Book an appointment

Welcome to the appointment booking website. You can use this website to:

  • Book an Intake Appointment
  • Book a Counselling Appointment
  • Cancel a Scheduled Appointment
  • Check your upcoming scheduled appointments

Need Urgent Assistance?

Please note that online booking is not to be used in the event of a crisis or for booking urgent appointments. If you need immediate support, please use Crisis & After Hour Supports noted at the end of this page.

New to Counselling?

  • If you are new to Counselling, you must book a short intake appointment with our Intake and Triage Facilitators. You will not be able to meet with a counsellor until your intake appointment is complete.
  • To book choose ‘Intake Appointment’ from the drop-down menu on the appointment booking page. If you attend a regional campus this will be a virtual appointment.

Returning to Counselling?

If you have accessed counselling last term or this term, or have already had an intake appointment, book a Counselling Appointment. Choose a Counselling Appointment from the drop-down menu on the appointment booking page.

**If you attend an area campus, you can book with the counsellor on site by choosing that location or schedule a virtual appointment with any available counsellor. Area campus counsellors are available on site on select days of the week. Book your appointment now!

If you need help booking your appointment, please call us at 519-452-4282 or drop in to F2010.

Crisis & After Hour Supports

  • During regular business hours - Call Counselling Services 519-452-4282, come in to F2010, or call the campus Emergency Line at 519-452-4242.
  • At all other times:
    • On the London Campus, call the campus Emergency Line at 519-452-4242 or 4242 from a college phone.
    • Call Reach Out, a 24/7 crisis line, at 1-866-933-2023. A confidential web chat is also available at: http://livechat.connexontario.ca/ECCChat/ReachOutChat.html.
    • Call Good2Talk, a 24/7 support line for post-secondary students, 1-866-925-5454
    • Call 988, chat 988lifeline.org, or text MHA to 741741 to reach the National Suicide Helpline
    • Call 911 or go to the emergency department of your local hospital.